Expander: Selling Globally
Recent projects
Sell Through Marketplace
Expander
An end-to-end eCommerce solution designed to help brands sell from their own website to consumers around the world.
CUSTOMER SERVICE SUPPORT
Multi-channel, multi-lingual customer support in local time zones
GLOBAL RETURNS
Localised and customisable global returns service across all markets
PAYMENT LOCALISATION AND MANAGEMENT
Fully localised payment options and currencies supported by geo-location technology
TAXES & DUTIES
Optimised cross-border fees and hassle-free customs clearance
PAYMENT SECURITY & FRAUD SCREENING
2-stage, algorithm-based fraud-screening and country-specific security checks to facilitate safe web transactions
GLOBAL WAREHOUSING
Global warehousing solutions tailored to client requirements and priorities
WEB-BASED INVENTORY MANAGEMENT
Fully integrated systems to manage all global inventory from one online location
GLOBAL SHIPPING
Cost and time optimised shipping to every corner of the world
CUSTOMER SERVICE SUPPORT
Multi-channel, multi-lingual customer support in local time zones
GLOBAL RETURNS
Localised and customisable global returns service across all markets
PAYMENT LOCALISATION AND MANAGEMENT
Fully localised payment options and currencies supported by geo-location technology
TAXES & DUTIES
Optimised cross-border fees and hassle-free customs clearance
WHAT IS EXPANDER?
Expander specifically targets retailers who sell from their own website, supporting both the initial expansion and ongoing growth in overseas markets to facilitate steady and sustainable success. Covering everything from payment processing to shipping, Expander enables you to provide your customers with a fully localised buying experience, regardless of their location.
PAYMENT LOCALISATION & MANAGEMENT
We build and manage an ESG-hosted payment processing page that enables customers around the world to buy in multiple languages, currencies and payment methods. We partner with payment providers around the world to ensure that we can deliver a local buying experience in every market that you sell in.
To ensure the safety of all payments made through the ESG-hosted payment page, we use a 2-stage fraud screening process to ensure that you clients and your customers have optimum protection against fraudulent transactions.
GLOBAL WAREHOUSING
We’re proud to say that we have warehousing facilities located in the US, Australia, Canada, China, Germany, Hong Kong, Spain and the UK, allows you to optimise your stock allocation based the location of your customers.
We advise on which of our extensive global network of warehouses to fulfil from based on product type, the location of your manufacturers and customers and the tax and duty regulations of the final destination.
Each of our warehouses are equipped with state of the art technology and high-tech security to ensure that your goods can move quickly and safely across the globe.
10 WAREHOUSING FACILITIES
8 GLOBAL LOCATIONS
163,000m² TOTAL FLOOR SPACE
244,500 DAILY ORDER CAPACITYGLOBAL SHIPPING
We offer global shipping solutions to ensure that all international customers enjoy a simple, speedy delivery service, regardless of their location.Upon checkout, your customers
Upon checkout, your customers are presented with shipping costs that are calculated based on their location, their preferred delivery option and the tax and duty regulations of the countries that the order must pass through to reach them.
We then use intelligent shipping routing technology to optimise the shipping route based on cost, speed and product type to ensure that both you and your customers pay as little as possible in shipping fees.
